As part of the partnership agreement between the Municipality of Berkane and Majal Berkane for Innovation and Territorial Intelligence, a study day was recently organized in the presence of Mr. Governor Mohamed Ali Habouha, the President of the Municipality of Berkane, Mr. Mohamed Ibrahimi, as well as members of the municipal council, division chiefs, and various services.
The ultimate goal of this meeting was to introduce participants to business process modeling techniques, considered a fundamental prerequisite for the success of the digital transformation project of the Municipality of Berkane, which naturally adhered to the royal directives making digitalization a national strategic priority. It has thus emerged as a pilot municipality through a series of innovative projects, including the digital governance initiative initiated by Majal Berkane.
During this study day, a presentation was made to highlight the significant transformations undergone by the administration in Berkane. It has transitioned from a traditional approach, based on conventional methods and channels, to a new generation of administration focused on digital and advanced technologies.
In addition to this session, participants had the opportunity to visit the Majal Complex to discover the project portfolio related to Smart City domains.
It is worth noting that the recent installation of a digital kiosk in the municipality's premises, as part of the Digital Governance agreement, represents a new mode of communication with citizens, but above all a platform that allows them to fulfill various administrative needs flexibly and transparently. This kiosk offers the possibility to evaluate the experience, submit complaints or proposals, as well as consult administrative procedures and declare municipal taxes.
